Privacy Policy

At Active Rehab Centre, we are committed to protecting the privacy and confidentiality of our patients and clients. This privacy policy outlines our practices regarding the collection, use, and safeguarding of personal information in relation to the services we provide. By accessing our services or providing us with your information, you consent to the practices described in this privacy policy.

1. Collection and Use of Personal Information: a. We may collect personal information, including but not limited to your name, contact details, medical history, insurance information, and payment details, to provide you with our healthcare services. b. We will use your personal information for purposes such as diagnosis, treatment, billing, record-keeping, appointment scheduling, and communication regarding your healthcare.

2. Health Information: a. As a healthcare provider, we may collect, use, and maintain your health information, including medical records, treatment plans, test results, and other relevant health data. b. Your health information will be used to provide you with appropriate healthcare services, make informed treatment decisions, and ensure continuity of care.

3. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure data storage.

4. Confidentiality and Data Security: a. We maintain strict confidentiality and take appropriate measures to safeguard your personal and health information from unauthorized access, disclosure, alteration, or destruction. b. We restrict access to your information to authorized personnel involved in your healthcare and have implemented physical, technical, and administrative safeguards to protect your data.

5. Disclosure of Information: a. We will only disclose your personal and health information to authorized individuals involved in providing you with healthcare services, as required for treatment, billing, or as permitted by law. b. We may also disclose your information to third-party service providers who assist us in delivering our services, provided they are bound by confidentiality obligations.

6. Marketing and Advertising: a. We may use your contact information to communicate with you about relevant healthcare services, appointment reminders, or informational updates. b. You have the right to opt-out of receiving marketing communications from us. Instructions for opting out will be provided in our communications.

7. Service Fees and Payments: a. We will inform you of any applicable service fees prior to providing the service. b. Payment for services can be made directly by the client or through insurance providers, as agreed upon during the registration process.

8. Change of Practitioner: a. In the event of a change in the assigned practitioner, we will make reasonable efforts to notify you in advance and ensure a smooth transition of care.

9. Retention of Information: a. We will retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

10. Changes to this Privacy Policy: a. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

11. Contact Us: a. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.

12. Non-Personal Information: We may also collect non-personal information, such as demographic data, website usage statistics, and other aggregated information. This information helps us improve our services and enhance your experience.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal and health information as described herein.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.